Dancing in the Rain  –  Client Terms and Conditions

These terms and conditions serve as an agreement between Jeanette Shaw trading as ‘Dancing in the Rain’ (‘we’ ‘our’) and clients (‘you’ ‘your’) in relation to Nordic walking and outdoor fitness classes and are for your and our protection. By taking part in the Nordic Walking classes, you are deemed to accept these terms.

Our obligations

To only run classes or give advice for which we are qualified.

To always have your best interests and safety in mind during classes and ensure that activities are tailored to meet different abilities

To have appropriate professional training, insurance and undertake regular risk assessments

To have a suitable and up-to-date first aid qualification (that includes CPR) and always carry a first aid kit.

To use a PARQ forms to assess the readiness of participants to take part in the planned session

To start and end classes on time

To protect your confidentiality in respect of personal information and data in accordance with the Data Protection Act 1998.

 

Your obligations

To ensure classes are paid for in advance

To arrive in time for classes to start promptly

To book classes in advance and give at least 24 hours notice of cancellation

To wear suitable clothing for the weather and terrain

To take responsibility for bringing any medication that may be needed on walks, eg epi-pens / inhalers etc.

To provide accurate information about health and medical conditions on the PARQ and subsequently at classes if anything changes.

We reserve the right to refuse to accept anyone into sessions who does not fulfil the obligations above.

Payment

Payments for all sessions are to be made in advance. Payments can be made by BACS transfer, PayPay invoice or by Debit/Credit card at the session, whichever you prefer.

Due to the out door nature of the classes, we cannot accept cash payments at the session. If you prefer to pay by cash, please speak to Jan to make alternative arrangements.

Booking and Cancellations

Whether sessions are part of the group membership or purchased as ‘pay as you go’, a place must be reserved in advance for each session. 

We understand that sometimes you may need to cancel a booking. This should be done at least 24 hours in advance, by email, phone call or text message. If less than 24 hours notice is given, we reserve the right to charge for the session or count it as one of your pre-paid credits.

Instructor cancellation

We will endeavour to give as much notice as possible if we have to cancel a class. If a class is cancelled with less than 24 hours notice we will offer a free class to those booked – exceptions to this include venue related reasons, or weather related reasons,where it is deemed unsafe for the class to take place.

Health declaration

You must complete a PARQ health screening form before taking part in classes and this will be renewed annually. If the instructor has any concerns about your ability to participate for health reasons we have the right to request a note from your GP or in extreme cases to refuse to accept you as a client. If you have any questions please discuss in confidence with the trainer.

Session Validity

A block of 10 credits is valid for 6 months from date of purchase. If for medical reasons you are unable to attend for a prolonged period we will freeze for an appropriate length of time.

Refunds

For group members, if, at the end of the first Workout Walk, you are dissatisfied for any reason, you are entitled to a full refund on any unused sessions purchased in advance (sessions already undertaken will be charged for at the pay as you go rate) minus a £5 admin fee. If an emergency arises that prevents you from continuing with your training permanently then you will be refunded for any remaining sessions minus a £5 admin fee.

Liability

You accept that participating in exercise has a risk of causing injury, both minor and potentially major. YOU ACCEPT THIS RISK AND ACCEPT FULL RESPONSIBILITY FOR YOUR EXERCISE AND TRAINING. You will not hold Dancing in the Rain liable for any injuries or illness sustained. We do not exclude or limit in any way our liability for (a) death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; or fraud or fraudulent misrepresentation. You also agree that you have no undisclosed injury or illness that may affect your ability to undertake rigorous exercise and to the best of your knowledge you are ready and able to participate in Nordic walking.

If you have any questions or if you have any complaints, please contact us. You can contact us by telephoning us at 07717393805 or by e-mailing jan@dancingintherain.co.uk

These Terms are governed by English law. You and we both agree to submit to the non-exclusive jurisdiction of the English courts.

Last updated November 2018.